Real-Time Managed Services and AV System Support

Check Out How M3 Vision Optimizes Your Commercial AV Systems

Smart technology systems are becoming increasingly prevalent and complex, encompassing every aspect of our life and work. Managing them efficiently is a growing concern for many organizations, especially when equipment failures, power outages, or human errors can derail an entire day’s work.

At M3 Technology Group, we offer our clients the latest commercial technology solutions, including managed services that extend long after we are done with the installation. But exactly what do you get when working with us?

We will keep your AV systems performing to their highest standards, plan for future organizational growth, schedule maintenance, provide user training, equipment troubleshooting, warranty management, and resolve critical issues when it matters most.

Read on to learn how professionally managed AV services benefit our clients’ companies in Knoxville, TN.

Let Us Become Part of Your Team

Every technology system will eventually break or malfunction, potentially turning into a nightmare for your company’s IT department. Our certified professionals can help, becoming an extension of your team and allowing you to focus on connecting with clients and employees instead of connectivity issues.

Based in Nashville, TN, our network operations center (NOC) is the central hub from which we conduct or dispatch all managed services. Technical support professionals can help with a wide range of issues, including field service and scheduled maintenance, custom service level agreements, video conferencing support, active system monitoring, asset life management, remote configuration and updates, and system training. Best of all, our service plans are designed to cater to your business needs without any unnecessary clutter, so you can always add new services as your company grows.

Learn More About M3 Vision

What is M3 Vision? It is our proprietary AV system management portal, offering our clients real-time alerts, reporting, and analytics. What do you get when you sign up? First, there is a comprehensive update, problem detection, and resolution center to help with all your AV needs. Second, you get access to smart analytics tools and automated log entries and reports. Also, real-time alerts, live system monitoring, and dynamic resource planning based on smart forecasts let you allocate and optimize employee bandwidth usage. To top it off, M3 Vision integrates with your existing systems, allowing employees to seamlessly transition and adapt to any changes made.

Managed services and M3 Vision are the ultimate additions to your commercial AV systems. With professional help available at the tip of your fingers, your company will be more efficient and cost-effective than ever. All that remains is for you to contact us so we can determine which plan works best for you.